Faq Details
Subscription
How can I register?

You have to register yourself here and have to pay the stipulated amount to access MeraGana's Karaoke library.



Which Credit/Debit cards do you accept?

We do not ask you for any credit card information. We redirect you to either PayPal.com, 2Checkout.com or EBS and these payment gateways process the subscription for us. They accept all Indian or International Credit Cards like Visa, MasterCard, American Express, Diners Club International & Discover, etc. along with Indian Bank Transfers.



How do I become a subscriber if I do not have a Credit/Debit card?

If you don't have a Credit/Debit card then you can make payments directly to our bank account by depositing cash, Demand Draft or Cheque (Payable at par) or you can send us the payment (except cash) through courier to our office address. Our address and bank details are given below. 

Address : 
Innovative Interactive Infotainment Private Limited 
2nd Floor, 2 Community Centre 
Saket, New Delhi 110 017, India.

Tel in New Delhi : +91-11-4051-5444 
Monday to Saturday 
(10:00 AM to 06:00 PM IST)
Current Time in New Delhi 
India
Tel in USA : +1-406-266-8029, +1-508-745-5913 
Monday to Saturday 
(12:30 AM to 08:30 AM EDT)
(09:30 PM to 05:30 AM PDT)
Current Time in New York, NY

 

Bank Name : 

 

Bank of India 
Bank Address : Hauz Khas Branch, Hauz Khas 
Bank City and Country : New Delhi - 110 016, India. 
IFSC code : BKID0006005 
A/c Name : Innovative Interactive Infotainment Private Limited 
A/c Number : 6005 2011 0000 027 

or 

Bank Name : HDFC Bank 
Bank Address : Saket Branch, E-143, Saket 
Bank City and Country : New Delhi - 110 017, India. 
IFSC code : HDFC0000043 
A/c Name : Innovative Interactive Infotainment Private Limited 
A/c Number : 0043 2560 0040 23



Can the payment "fail" after paying by a Credit/Debit card?

Our credit card payments are handled by Paypal.com, 2Checkout.com and EBS and there is a chance they could fail the payment. In case they have failed the payment we are required to close your account with us. You can contact Paypal.com, 2Checkout.com and EBS or your Credit/Debit card company and inquire the reasons for the failure directly from them.



What do I do when a message showing "Already Registered" appears when I am trying to register?

If a message showing "Already Registered" appears when you are registering, then please log into the website with your username and password which you had used during your earlier registration. You will automatically be taken to the payment page, then please select your payment option and pay online. The system will not re-register you with the same username.



How do I cancel the subscription?

If you desire to cancel your subscription, you have to log in to our website and click on "Manage Account". Please follow the instructions given to cancel your subscription. You will receive an email confirmation from MeraGana as well as 2Checkout.com or Paypal.com confirming the cancellation of the recurring charges within 24 hours of your request.